1.1 These Terms & Conditions govern your use of the Nasomatto web store and any transactions made through it.
1.2 The website is operated by Nasomatto BV, located at Veemarkt 40, 1019 DD Amsterdam.
1.3 We reserve the right to update or modify these terms at any time without prior notice. Changes will take effect as soon as they are posted on this page.
2.1 You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase.
2.2 By placing an order, you represent that you are legally capable.
3.1 All products displayed on the website are subject to availability. We reserve the right to limit the quantity of any product we supply.
3.2 Prices are listed in Euro and include applicable taxes unless otherwise stated. Shipping costs are calculated separately and displayed during the checkout process.
3.3 We reserve the right to adjust prices, offers, and product availability without prior notice.
4.1 To place an order, add products to your cart, proceed to checkout, and provide the required information.
4.2 Payment must be made at the time of purchase. We accept the following payment methods: Paypal, VISA, Mastercard, American Express, Apple Pay, Bancontact, Google Pay, iDeal, Maestro, Shop Pay, and UnionPay.
4.3 Upon successful payment, you will receive an order confirmation email. This email is not an acceptance of your order but a confirmation that we have received it. The contract for purchase is formed once the goods are shipped.
4.4 We reserve the right to cancel or refuse any order for reasons including but not limited to payment issues, inaccurate product information, or suspicion of fraudulent activity.
4.5 Nasomatto products are intended for final consumers only. To maintain fairness, availability, and protect against unregulated external commercial activities, we limit purchases of any single reference to a maximum of three units per order per quarter. Orders exceeding this limit may be adjusted or canceled at our discretion.
5.1 We ship to Bahrain, Canada, countries part of the European Union, Hong Kong, Japan, Kuwait, Liechtenstein, Malaysia, Monaco, Norway, San Marino, Singapore, South Korea, Switzerland, United Arab Emirates, United Kingdom, and the United States.
5.2 Shipping times and costs vary depending on the destination and shipping method chosen at checkout.
5.3 We are not responsible for delays caused by customs, shipping carriers, or other circumstances beyond our control.
6.1 If you are not satisfied with your purchase, you may request a return or exchange within 14 days of receiving your order. Items must be unused, unopened, and in their original packaging.
6.2 To initiate a return, contact us at webstore@nasomatto.com with your order details.
6.3 Refunds will be processed to the original payment method within 30 days after we receive the returned item.
6.4 Shipping costs for returns are the responsibility of the customer unless the item is defective or we made an error.
7.1 For international orders, customs duties and taxes may be levied by the destination country’s authorities once the shipment reaches your country. These additional charges are the responsibility of the customer.
7.2 Nasomatto has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so we recommend contacting your local customs office for more information.
7.3 If customs duties or taxes are applicable, they are typically paid by the customer upon delivery of the product.
7.4 We are not responsible for any delays caused by customs procedures or border controls.
7.5 In the event that an order is returned to us due to refusal to pay customs fees or other import-related issues, we will issue a refund for the product cost minus any shipping or return fees incurred.
8.1 All content on this website, including images, text, logos, and designs, is the property of Nasomatto and is protected by intellectual property laws.
8.2 You may not use, reproduce, or distribute any content without prior written permission from Nasomatto.
9.1 To the fullest extent permitted by law, Nasomatto shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
9.2 Our total liability in any event is limited to the amount paid for the products in question.
10.1 Your privacy is important to us. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
10.2 When you use our website or make a purchase, we collect and process the following categories of personal data:
10.3 We process your personal data for the following purposes:
10.4 Your data will only be shared with third parties where necessary for processing your orders, such as payment processors, shipping companies, and as required by law or to improve your customer experience.
10.5 Payment Security: We use secure payment gateways to process your payment information. All payment details are encrypted using Secure Socket Layer (SSL) technology to ensure the security of your transactions. Payment information is processed securely by trusted third-party payment providers, and we do not store any sensitive payment information on our servers.
10.6 Website Security: We implement a variety of security measures to protect the integrity of your personal data and ensure that your browsing and shopping experience is safe.
10.7 Under GDPR, you have the following rights:
10.8 To exercise your rights or for any data protection inquiries, please contact us at webstore@nasomatto.com.
11.1 What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the website owner about user behavior.
11.2 How we use Cookies
We use cookies to improve your experience on our website, including:
11.3 Cookie Consent
By using our website, you consent to our use of cookies in accordance with this policy. You may manage or block cookies by adjusting your browser settings. However, please note that blocking cookies may affect the functionality of the website.
11.4 Third-Party Cookies
We may also use third-party cookies for analytics or advertising purposes. These cookies are subject to the privacy policies of the third-party providers, and we recommend reviewing their policies for more information.
11.5 Managing Cookies
You can control and manage cookies through your browser settings. For more information on how to do this, visit the help section of your browser. You can also opt out of personalized advertising through the Digital Advertising Alliance (DAA) or Network Advertising Initiative (NAI).
12.1 These Terms & Conditions are governed by the laws of The Netherlands.
12.2 Any disputes arising from these terms or your use of our website will be subject to the exclusive jurisdiction of the courts in The Netherlands.
13.1 Nasomatto shall not be liable for failure or delay in the performance of its obligations under these Terms & Conditions if such failure or delay is caused by events beyond its reasonable control, including but not limited to natural disasters, strikes, pandemics, or government actions.
14.1 You are responsible for providing accurate shipping and billing information. We are not liable for any errors in delivery caused by incorrect or incomplete information provided by you.
15.1 For any questions or concerns regarding these Terms & Conditions, please contact us at: webstore@nasomatto.com
Last updated March 2025
Nasomatto Webstore
Veemarkt, Amsterdam, the Netherlands
0031 (0)20 2809603
webstore@nasomatto.com
KvK 34376162
VAT NL8221.49.254.B.04
